


Select Tools > Accounts. in the Outlook main menu.

Add a Shared Mailbox to Microsoft Outlook - Mac New Outlook

When you are a member of a shared mailbox group, you can add this mailbox to your Outlook account to view both your individual email and the group email.įor Mac instructions, scroll down or click here for New Outlook instructions or here for Legacy Outlook instructions.įor Windows instructions, scroll down or click here. On the Tools menu, click Accounts > Advanced > Delegates.Microsoft Outlook can handle multiple mailboxes. You can also use this method when you have full access permissions to a mailbox. Use this method if you are a delegate for another user's mailbox or when you have permissions to several folders in a shared mailbox. You have full access permissions to a shared mailbox If another user has shared an inbox, primary calendar folder, or primary contact folder with you, use this method to open the user's folder. Outlook for Mac does not support Auto-mapping of shared mailboxes.If you do not have "Send As" or "Send On Behalf of" permissions for the account, email from the account will not be sent. This lets you select the account in the From field regardless of whether you have permissions to send from this account. When you use any of these methods, the shared mailbox account is added as an option in the From field when you compose emails.
